FAQ
Shipping, Returns & Exchanges
When will my olive oil be shipped?
As soon as your order is placed and paid for, it will be shipped as quickly as possible. You’ll always receive a confirmation email with a Track & Trace code to follow your shipment.
Subscription
How can I start my subscription?
Place your first order and, during checkout, simply select:
• The number of bottles
• Monthly or quarterly delivery
How can I change or cancel my subscription?
Through our online customer portal:
1. Go to the link
2. Log in with your email address
3. Manage your subscription via your personal dashboard
Am I tied to my subscription and how long does it last?
No — you’re never tied down. You can cancel, pause, or adjust your subscription at any time.
Product Information
Where does your olive oil come from?
Our organic olive oil comes from Tunisia, known for its high quality and unique taste thanks to the dry climate.
What makes Tunisian olive oil special?
Traditional production methods and native olive varieties like Chemlali and Chetoui give the oil a soft, fruity, and slightly spicy flavor.
Is your olive oil certified organic?
Yes! Our olive oil is 100% organic and meets strict quality standards, without chemical pesticides or artificial additives.
How is the olive oil produced?
Our oil is cold-pressed directly after harvest, without heat or chemicals — preserving flavor, antioxidants, and nutrients.
What does the olive oil taste like?
Our extra virgin olive oil has a soft, creamy flavor with light nutty and fruity notes. Some varieties have a subtle peppery finish — a sign of quality and antioxidants.
How should I store olive oil?
Store olive oil in a cool, dark place (like a kitchen cupboard, away from direct sunlight and heat sources) to preserve its flavor and quality for as long as possible.
What can I use olive oil for?
Our olive oil is versatile and perfect for:
• Salads & dressings 🥗
• Bread dipping 🍞
• Marinades for meat, fish & vegetables 🍗🥦
• Healthy cooking & frying oil 🍳
• Homemade sauces & pestos 🍝
What is Extra Virgin Olive Oil?
Extra virgin olive oil is the highest quality olive oil, cold-pressed and free from chemical processing.
What’s the difference between olive oil and extra virgin olive oil?
Extra virgin olive oil has an acidity level of no more than 0.8%, while regular olive oil is often refined and blended.
How long does olive oil stay fresh?
Our organic olive oil has a shelf life of 18–24 months. Store it in a cool, dark place.
Is olive oil healthy?
Yes! Extra virgin olive oil contains antioxidants, healthy fats, and anti-inflammatory properties.
What are the benefits of organic olive oil?
Free from pesticides, 100% natural, rich in antioxidants, and better in taste.
Which olive oil is best for salads?
Extra virgin olive oil with a fruity, smooth flavor is ideal for salads.
Get in touch
Have questions about your order, or a general enquiry?
